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1. Is the FNSB Animal Shelter open to the public?

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1. What is a service area?
2. How are the boundaries of a service area decided?
3. What kind of criteria are considered?
4. What should you do to gain support?
5. What steps are involved in becoming part of a service area?
6. What is the purpose of the petition?
7. Who can sign the petition?
8. How many signatures are required?
9. What happens next?
10. Is a public hearing held?
11. What is the purpose of the election?
12. Who can vote in the election?
13. Who operates service areas?
14. What are commissioners’ duties?
15. How are service areas funded?

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1. Is there a cost for participation in Bookmobile or Homebound Services?
2. Do I need a library card to check out items from the Bookmobile or to receive home delivery?
3. Who can get a library card?
4. Can I get a library card from the Bookmobile?
5. What materials are on the Bookmobile?
6. What can I borrow?
7. How long is the checkout period for Bookmobile materials?
8. Can I renew items?
9. How can I place a hold on an item?
10. How do I find the schedule for the Bookmobile?
11. Do you visit nursing homes, assisted living homes, or senior apartments?
12. What services are available for homebound patrons?
13. How can I sign-up for Homebound Services?
14. Does the Bookmobile continue service through the winter months?
15. Can I place Inter Library Loans through the Bookmobile?
16. Can I return items checked out from the Bookmobile to one of the other libraries?

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1. What defines a capital improvement project? What is a "facility"? What types of projects are considered for the process?
2. How are projects funded?
3. How are projects scored?
4. Does project cost/estimate weigh into the scoring?
5. Does the amount of times a project is nominated help it get moved to the top of the list?
6. Who will be on the scoring committee?
7. What is the estimated timeline of the different stages in the cycle?
8. Will you consider partnerships with other institutions like the University or hospital?
9. Will you consider green field development for new facilities, or do we need to find existing properties to house facilities?

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1. How much garbage does each resident produce?
2. Why do I need to rinse and sort out my containers?
3. Why do I need to sort my materials before I drop them off?
4. What does contamination mean and why is it important to follow recycling guidelines?
5. Why won't you accept my aluminum pet food cans?
6. Where can I take my plastic grocery bags?
7. Why won't you accept glass bottles?
8. Where can I take my tin cans?
9. How can I dispose of my light bulbs?
10. Why can't you accept my materials if I live in Delta Junction or elsewhere outside the Borough?
11. Is recycling at the CRF free?
12. What happens to the materials after being dropped off?
13. Why don't you accept plastic to-go boxes with the #1 PETE?
14. What does the symbols (1-7) on plastics means?

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1. I installed my new heating appliance before I knew about the program. Can I still be reimbursed?
2. Where is the Borough Air Quality office located?
3. I previously applied for one of the Change Out programs but was either denied or did not complete the program. Do I have to re-apply?
4. Can I replace my hydronic heater with a more efficient hydronic heater with this program?
5. Does my old device have to be destroyed?
6. What happens to the old devices?
7. Are businesses and rental properties eligible for the program?
8. I rent my house. Can I, as the tenant, apply?
9. Can I submit my application by fax or email?
10. Do you recommend a particular vendor or heating appliance?

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1. How can I view a code enforcement case file?
2. How do I file a complaint?
3. How does the FNSB handle reported code violations?
4. If I think that a property owner is violating FNSB code, what should I do?
5. My neighbor keeps trespassing onto my property. What can I do?
6. My neighbor's stuff or vegetation is crossing our shared property line. What can I do?
7. How do I call for an immediate fire or life/safety emergency?
8. My neighbor's pickup is parked on the road. Is that encroachment?
9. What can I do about an abandoned vehicle at the end of my cul-de-sac?
10. What can I do about someone who has blocked off or is parking vehicles in a road right-of-way, trail easement, or private easement?
11. What qualifies as a junkyard?
12. When is a junkyard required to have an approved drainage plan?
13. Where are junkyards permitted? Do they have to be screened?
14. My neighbor has 10 dogs on 1 lot. Is that considered a kennel?
15. Where can I open a new dog (or cat) kennel?
16. Can I raise chickens, ducks, geese, bees, goats, etc. on my property?
17. Do I need a building permit before starting construction?
18. When is a zoning permit required?

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1. Who Maintains This Road?
2. What is my zoning?

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1. When are Floodplain Permits required?
2. What is a flood?
3. What are flood zones?
4. What is a Special Flood Hazard Area (SFHA)?
5. How can I find out my flood zone?
6. How can I find out what my flood risk is?
7. What is Base Flood Elevation (BFE)?
8. Is there a fee for a Floodplain Permit?
9. What is a Flood Elevation Certificate (EC)?
10. What is a Certificate of Compliance?
11. How do I obtain a Certificate of Compliance?
12. What is a Letter of Map Amendment (LOMA)?
13. How can I apply for a Letter of Map Amendment (LOMA)?
14. How long does it take to obtain a Letter of Map Amendment (LOMA), LOMR-F and LOMR?
15. What is the National Flood Insurance Program (NFIP)?
16. Does my homeowner's insurance policy cover flooding?
17. Is my flood insurance policy activated at the time of purchase?
18. Can I get flood insurance if I'm renting a property?
19. Does a 100-year flood occur once every 100 years on average?
20. What are the recurrence intervals (estimate of the likelihood of an event) and probabilities of occurrences?
21. What is my chance of flooding over a 30 year mortgage?
22. A water pipe on the second floor burst causing a flood of water throughout my home. Is this a flood loss?
23. Is water seeping through the exterior of my home and flooding the inside a flood loss?

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1. Can I obtain personal legal advice form the Borough Attorney’s Office?
2. Who does the Borough Attorney work for?
3. Can you recommend a lawyer?
4. What is the difference between the Borough Attorney and the District Attorney?
5. How do I serve a summons and complaint on the Borough?
6. Does your office handle landlord-tenant issues?
7. Does your office prosecute traffic violations?
8. Where can I find information about child support?
9. What do I do if I received a collection letter for library books from the Borough Attorney’s Office?
10. What do I do if I received a collection letter for EMS charges from the Borough Attorney's Office?
11. Where can I find information regarding small claims court?
12. Why was my PFD garnished?
13. Who do I call to report a possible crime?
14. Who do I call to report a Fairbanks North Star Borough Code violation?
15. Can I review or obtain copies of public records maintained by the Fairbanks North Star Borough?
16. What do I do if I received a citation from the Fairbanks North Star Borough?

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1. Will this plan require the Borough to increase taxes?
2. Will there still be concerts, expos, and large events held at the Carlson Center?
3. Will there be more opportunities for other activities and events other than the ones currently being spoken about?
4. How does this new operating plan address what the public asked for during the recent Carlson Center planning process?
5. Will UAF Hockey be back next Fall?
6. Will prices for events cost more?
7. Will we be able to walk in the Carlson Center during the winter?
8. Can my day care rent out space to let our kids run around in the winter?

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1. Is there an Admission Fee to enter Pioneer Park?
2. What are the hours at Pioneer Park?
3. Can I bring my pet to Pioneer Park?
4. Does Pioneer Park offer RV Camping?

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1. I don't see swings in the design. Will there be swings?
2. In the past I have felt like there wasn't enough seating around the Playground.
3. How will the ice be created on the pathways for winter ice skating?
4. How much will the playground cost?
5. Where is the project in the process and what is the timeline for it to be finished?
6. Can I buy some of the playground pieces that will be removed from the old playground?
7. What kind of safety measures are looked at in this project?
8. How can I donate?

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1. What is a service area?
2. How do I find out if I am in a road service area?
3. Why isn’t my road maintained? I pay taxes.
4. Why can’t I push snow from my driveway into the road?
5. Can I park my vehicles on the street or cul-de-sac?
6. Who maintains my road?
7. Why isn’t my road as good as the roads in other service areas?
8. What is the role of road service area commissioners?
9. If I am in a road service area, what can I do to help?
10. What are the qualifications for becoming a road service area commissioner?
11. What are the qualifications for becoming a non-road service area commissioner?
12. What is required after I have applied to be a commissioner?
13. What is the role of the Rural Services Division?

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1. Why are accurate addresses important?
2. Can I have more than one physical address on a property?
3. How are addresses assigned?
4. My house isn't built yet, can I get an address?
5. How accurate does my site plan have to be?
6. I put in a new driveway, should I get a new address? What does that cost?
7. I need an address for electrical and/or phone service but my house is being built in a subdivision with a plat that has not been finalized. Can I get an address?
8. How do I obtain a new street address?
9. There is some confusion on my street address. How can I verify my street address?
10. How do I post my address?

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1. Are there easements on my land?
2. I think my neighbor's house might be enroaching on my lot. What can I do?
3. My property is within a flood hazard area. How does the affect my subdivision plan?
4. Do zoning regulations affect my land if I want to subdivide?
5. How do I know if I can subdivide my land?
6. Who are the licensed surveyors that can help me subdivide my land?
7. My land might contain wetlands and I want to subdivide. Will that be a problem?

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1. What is real property?
2. When should I expect to receive a bill for real property taxes?
3. When are real property taxes due?
4. What should I do if I do not receive a real property tax bill or if I have lost my bill/notice?
5. Can I pay my real property taxes via internet or phone?
6. Who do I make my check payable to? What address do I use?
7. What are the penalty and interest rates if I do not pay my property taxes timely?
8. What is the latest time I can make my payment for real property taxes and still be considered timely?
9. What constitutes a valid receipt for payment of my real property taxes?
10. If an appeal has been filed but is not finalized by the first and/or second half due date, do the taxes have to be paid?
11. Can payments be made on real property taxes after the due dates?
12. Can next year's real property taxes be paid?
13. If my taxes are over paid how do I receive a refund?
14. How do I know if my mortgage company has received the tax information for my account(s)?
15. How do I change my mailing address on my account(s)?
16. How do I apply for a senior citizen or disabled veteran exemption?
17. Are real property taxes billed on a calendar year or some other basis?
18. What if you refuse to pay the tax levied?
19. What is a lien?
20. When will my property be foreclosed on if I am delinquent on my real property taxes?
21. How will my account be affected if my check does not clear my bank?
22. What should I do if I recently sold my property, but I am still getting the tax bill?
23. Why should I pay penalty and interest on a late payment when I never received by tax bill?
24. Who do you ask for more information?

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1. How do you file a complaint?
2. Do you need complaint assistance?
3. How will your complaint be handled?
4. Do I have other options for filing a complaint?